Privacy Policy
Last updated: May 2025
1. Who we are
Yiwu Wax (“we”, “us”, “our”) operates yiwuwax.com, an online store selling African wax print fabrics. If you have questions about this policy, contact us at hello@yiwuwax.com.
2. Data we collect
When you use our site, we may collect:
- Account data — name, email address, and profile information when you sign up via Clerk.
- Order data — billing and shipping address, items purchased, and payment confirmation (we do not store card details — payments are handled by Stripe).
- Usage data — pages visited, browser type, IP address, and referral source collected automatically.
- Communications — messages you send us via WhatsApp or email.
3. How we use your data
- To process and fulfil your orders.
- To send order confirmations and shipping updates.
- To respond to your enquiries.
- To improve our website and product offering.
- To comply with legal obligations.
4. Third-party services
We use the following third-party services, each subject to their own privacy policy:
- Clerk — user authentication and account management.
- Stripe — secure payment processing. We never see or store your card number.
- Sanity — content management for product data.
- WhatsApp — customer support communications.
5. Data retention
We retain order and account data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.
6. Your rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email us at hello@yiwuwax.com.
7. Cookies
We use essential cookies for authentication and cart functionality. No advertising or tracking cookies are set by us. Third-party services (Clerk, Stripe) may set their own cookies as described in their policies.
8. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance.